1.0 Methods of Payment Accepted
We accept payments by PayPal or Bank Transfer. You may also pay with your credit card through PayPal; a PayPal account is not required.
Payment by PayPal
When completing your order by procceding to “Checkout”, you will be able to select to pay by PayPal. You will then be redirected to the PayPal platform in which you will need to log in to your account.
Payment by Bank Transfer
When completing your order by procceding to “Checkout”, you will be able to select to pay by Bank Transger. We will send you the relevant invoice and payment details.
Customers are responsible for any destination charges (duties, tax, etc).
3.0 Availability of Items
Our item offers and prices are valid as long as they remain visible on the site, subject to availability. Exceptionally, errors or changes may be made, especially in cases of simultaneous orders of the same item by several customers. Jewelry that is not in stock, will be handmade for you and shipped within 10 working days. If an item is unavailable after ordering and cannot be made for you, we will inform you of such unavailability by email or by phone as soon as possible. You will then be presented with the choice to order an alternative item from the site or to cancel your order.
4.0 Refunds and Exchanges
Please check to make sure that the item you are purchasing is what you are looking for. Please carefully read the item description and look at the listing pictures. We are here to assist you in your buying process so please ask as many questions as you like.
Customers in the European Union may return their item for a full refund as long as it remains in the same condition as it was sent, within 7 days. Shipping charges are covered by the buyer and the liability for any damage incurred during transit will remain with the sender. All returns not accepted will be mailed back to the customer, at the customer’s expense, via fully insured registered shipping.
As soon as an item is received back in its original condition, the customer will be informed by email. Once received, within 2 working days, the customer will be refunded in the original payment method.
International customer may return their parcel using any postal service. It’s a good idea to mark the parcel as ‘returned goods’ to avoid being charged any duties.
Made to order items are final sales.
If you have any questions or concerns please feel to contact us and we will be happy to help.